Microsoft Outlook 2003 Training Course Intermediate

If you have been using Microsoft® Office Outlook® 2003 as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft Outlook courses. It provides you with the necessary skills to customize your Outlook environment, your calendar, and your mail messages so that they meet your specific needs. You will also learn how to track, share, assign, and quickly locate various Outlook items.

Microsoft Outlook 2003 Training Course (Intermediate) Outline

Tracking Work Activities Using the Journal

Record a Journal Entry Automatically
Manually Record a Journal Entry
Modify a Journal Entry

Setting Calendar Options

Set Work Days and Times
Display Other Time Zones
Set Free/Busy Options

Setting Message Options

Modify Message Settings
Modify Delivery Options
Modify Message Formats
Notify Others that You will be Out of the Office
Create and Modify a Distribution List
Insert a Hyperlink

Sharing Folder Information

Specify Folder Permissions
Access Another User's Folder
Delegate Access To Folders

Managing Tasks

Assign a Task
Reply to a Task Request
Send a Task Update
Track Assigned Tasks

Customizing Outlook

Customize the Toolbar
Create a New Toolbar
Customize the Menu
Create a Folder Home Page

Locating Outlook Items

Sort Messages Using Multiple Criteria
Find Messages
Find Messages Using Multiple Criteria
Filter Messages
Organize Messages
Manage Junk Email

Appendix A: Using Public Folders

Course Duration: 1 Day

This course is designed for experienced Outlook users who need to learn how to customize their environment, calendar, and mail messages to meet their specific needs and who wish to track, share, assign, and quickly locate various Outlook items.

Microsoft Outlook 2003 Training Course Intermediate