Microsoft Outlook 2019 Training Course Beginners

Microsoft Outlook 2019 Overview

Like it or not, Microsoft Outlook is used throughout the world in millions of businesses as their email medium. In this course, you will use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customise message response options; and organise your emails.

This course would also be suitable for those using Outlook 365.

Learn how to:

Course Duration: 1 Day

Course Prerequisites:

This is a Beginners training course and hence has a minimal of course prerequisites from each individual student. These are as follows:

• The ability to use a PC or Mac (Use of the mouse or equivalent interface device)
• Able to use the Internet and download files
• The use of a PC or Mac throughout the training day

Course Outline

Getting Started with Outlook 2019

• Setting up an Email Account
• Examining the Outlook Screen
• Using the Navigation Pane and the Folders Pane
• Using Reading View
• Changing Screen Magnification
• Navigating with the Ribbon
• Showing and Hiding the Ribbon
• Customising Outlook 2019
• Using Keyboard Shortcuts
• Using the Tell Me to Obtain Help

Composing and Sending Email

• Creating an Email Message
• Using the Auto-Complete List
• Checking Spelling
• Using Signatures
• Saving a Message Draft
• Formatting an Email Message
• Using Stationary
• Inserting Image and Shapes into a Message
• Adding Icons
• Adding 3D Models
• Setting the Priority of a Message
• Request a Read or Delivery Receipt
• Inserting a Hyperlink

Receiving Email

• Checking for and Reading Email
• Using Focused Inbox
• Viewing Unread Message Only
• Replying to and Forwarding a Message
• Resend or Recall a Message
• Using and Replying from the Reading Pane
• Previewing Attachments
• Saving and Opening Attachments
• Displaying Message Participant Information
• Creating Automatic Replies
• Subscribing to RSS Feeds

Email Management

• Marking Messages as Unread
• Flagging Messages
• Using Categories
• Arranging Messages
• Deleting Messages
• Working with Message Folders
• Adding a Folder to Favourites
• Using Search Folders
• Searching for Messages
• Saving and Printing Messages
• Managing Junk Mail
• Using Rules to Process Email
• Using Quick Steps
• Viewing Messages by Conversation
• Saving Keystrokes with Quick Parts
• Modifying New Mail Notifications

Working with Contacts

• Adding a New Contact
• Assigning a Contact to a Category
• Changing Contact Views
• Deleting a Contact
• Forwarding a Business Card
• Creating a Contact Group
• Sending Email to a Contact Group
• Adding a Contact Picture
• Creating Contact Folders

Working with the Calendar

• Scheduling an Appointment
• Navigating the Calendar
• Modifying Appointments and Setting Reminders
• Scheduling a Meeting and an Event
• Scheduling a Recurring Item
• Changing Calendar Options
• Sharing and Printing a Calendar
• Working with Multiple Calendars
• Working with Calendar Groups

Using Tasks

• Creating and Editing Tasks
• Using the To-Do Bar
• Creating Recurring Tasks
• Marking off a Task
• Changing Task Views
• Assigning Tasks to Others

Working with Notes

• Creating Notes
• Reading and Modifying Notes
• Colour Categorising a Note
• Resizing, Deleting and Printing Notes

Live Online Instructor Led Training

1 - 8 Students

£250 + VAT - 3hrs (bespoke)

£500 + VAT - 6hrs (full day*)

* Full training days can be split into 2 sessions

Classroom based Beginners Outlook Prices from:

If you are interested in this classroom based course but want to know the price beforehand then use the the following form to calculate how much.

Each student will receive:

• Comprehensive training notes coupled with exercise files they can use at their leisure
• Access to online training materials including Video Tutorials and Keyboard shortcuts
• 3 months of post training support which includes email, phone and screen sharing assistance

You may also be interested in these other training courses:

Microsoft Outlook 2019 Training Course - Intermediate

Microsoft Outlook 2016 Training Course - Intermediate

Microsoft Outlook 2016 Training Course - Beginners