What are the Benefits of Live Online training?

Live online training is a perfect example proving that the way we learn is forever expanding. New and innovative learning methods ensure that wherever we are, plus wherever the rest of our Team is, coming together and learning new and essential skills is more accessible than ever before.

1. Great flexibility
2. Train with the rest of your Team wherever they are
3. Interactive training with an expert
4. One month post training support
5. Online course notes
6. Full or half day training to fit in with your company needs

What Will I Receive Before the Training Day?

When you book the course, you have the option of entering each delegates email address. This will allow us to send an invitation directly to each delegate.

Each delegate will be sent:

1. An Online Zoom / Teams meeting invitation.
2. Joining instructions.
3. Link to online course ware. (This should be downloaded prior to the course).
4. Post training email with certificates and post training support details.

After the training, the course organiser will be sent a copy of the:

1. A certificate of completion for each delegate.
2. A copy of the post course evaluation forms.

If there is anything else we can do to the help the day run smoothly – please just let us know.

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How Does a Live Online Training Day Work?

Prior to a live online training day all delegates will have been sent a link to join the online training session.

Delegates are invited to join the meeting 10 minutes early to ensure everyone is up and running and ready to start the course.

The trainer will have their camera on and will welcome you to the training session. The trainer will ensure that everyone is comfortable with their set up and can see and hear the trainer clearly. All delegates will be reminded that if they have any questions, throughout the day, they are welcome to ask. The trainer wants everyone to enjoy the day and will endeavour to make everyone feel comfortable.

Live online full training days will include a morning and afternoon 10-minute break, as well as an hour lunch.

Timings can be adjusted to suit you requirements.

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Technical Requirements for Live Online Training

Here are a couple of tips to help you get the best out of the training day:

• You should use a desktop PC or laptop for optimal experience.
• It's best if you have 2 screens. This way you can watch the trainer on one screen while at the same time completing the exercises on the other. Alternatively, if you are using 1 screen the trainer can guide you on how to split the screen. (The larger the screen the better).
• For candidates to have the best experience, a laptop or desktop with a camera is required. We recommend cameras to be switched on during the course.

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How do I Join a Zoom Training Session?

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How do I Join a Microsoft Teams Training Session?

If you want to know how to join a Teams training session then follow the video below:

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How do I Unzip Exercise Files for my Live Online Training Session?

Once your training course has been booked, you will be sent a link to download the course training notes and exercise files.

• Training notes will be in PDF format
• Exercise files will need to be saved to your computer and then unzipped

To Unzip Files

• Open file explorer and find the zipped folder.
• To unzip the entire folder, right-click to select Extract All, and then follow the instructions.
• To unzip a single file or folder, double-click the zipped folder to open it. Then, drag or copy the item from the zipped folder to a new location.
• More info can be found at: https://support.microsoft.com/en-us/windows/zip-and-unzip-files-f6dde0a7-0fec-8294-e1d3-703ed85e7ebc

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Monitor Suggestions

Two monitors are ideal for training. However, there a are a lot of creative ways to utilise other devices such as iPad's, TV etc....

You may not have 2 monitors linked; however, you can join the Zoom/Teams training session with your iPad and then follow along on your laptop/PC screen. This will free up your complete screen. The only downside of this, is that you will not be able to share your screen with the trainer. The trainer will be able to share their screen with you, however.

If I Have 1 Monitor - How can I Split my Screen?

To split a screen in Windows 10, drag a window all the way to one side of the screen until it snaps into place. Then select another window to fill the other half of your screen. View the help video below showing you how to split your screen.

Short-cut: Windows & left or right arrow.

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How to Find Which Office Version you Have?

There are different versions of software, for example you might have an older version of Microsoft Excel. To get the best out of your training you should check the version of your software. Here's how you check the version in the majority of Microsoft Programs:

1. Open any Microsoft Program
2. Click File.
3. Click Account.

You will now see the version of the Microsoft Software you are using.

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How do I Know Which Version of Adobe I am Using?

• In your Adobe program click on help, then about.
• You will see the version of your software in the upper part of the box that appears.

What Version of Windows am I Using?

Knowing the version of Windows you are using might help you understand why you're having problems:

1. Press Windows key & r.
2. Type winver in the Open Box, then select OK.

If you need to see which "Bit" level of Windows you are using:

1. Click Windows Key then click on Settings.
2. Now click System and then About.

You will see the Bit level under the Device Specifications heading.

If you or any of your delegates have questions about setup and preparation before the training before the training course, then please don't hesitate to contact us.

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