Est. 2002
Computer Tutoring is committed to protecting your personal information when you are using our services.
From time to time our site may contain links to and from other websites. For example social media websites, If you visit any of these sites please note that they have their own privacy policies and you should check these before submitting any personal data. We cannot accept any responsibility or liability for these policies.
We may collect and process the following data about you:
Information submitted from the enquiry forms filled out on www.computertutoring.co.uk and email enquiries and verbally through telephone enquiries. From these we collect your name, email address, postal address and phone number. We also record the training course that you are interested in and any special instructions that you provide us for the training day.
Post course evaluations are completed after training days. From these we collect delegates names, email address and general comments on the course. Delegates will be emailed to thank them for taking the time to complete the evaluation and with details of how they can contact Computer Tutoring for training support. If the delegates indicate on the evaluation form that they would like to receive training tips and / or special offers from Computer Tutoring they will receive no more than 1 email per month. They can unsubscribe at any time.
We may keep a record of any correspondence if you should contact us for the period of the enquiry and training.
Details of transactions you may carry out through our site and of the completion of your orders. Please note that credit card details are not written down and are not saved anywhere. All credit card payments are taken over the phone with PayPal (please refer to PayPal’s privacy policy).
Your privacy is very important to us, we will never share your information.
We use the information held about you in the following ways:
Where you have indicated that you would like to receive training tips and / or special
offers by email, you will receive no more than 1 email per month. Special offer and
training hints and tips emails are processed via www.mailchimp.com
In allowing ourselves to carry out our obligations concerning any training contracts
entered into between you and us. For example, in issuing training certificates, passing
Company name and address along with delegates names to freelance trainers, for the
purpose of conducting a training day.
Where express consent has been given, individuals comments may be used as part of
our website testimonial section and on our social media pages (Facebook / Twitter /
LinkedIn / Google+)
As part of Computer Tutoring’s support service, clients may choose to email us files that
they want help with. Once the issue has been solved /dealt with to the client’s
satisfaction these files will be deleted from our computers and emails.
.
Prior to training, clients may email us files that they wish to use as part of the training
day. Once the training has been completed these files will be deleted from our
computers and emails.
We may collect data pertaining to web traffic visiting our website www.computertutoring.co.uk. This is done using the Google analytics tool. No browsing behaviour data specific to identifiable individuals is collected or stored. Traffic data is for internal use only and will never be given to a 3rd party.
Computer Tutoring may contact you:
In relation to any training you have enquired about and / or booked in order to ensure
that Computer Tutoring can deliver the services to you.
Where you have indicated that you would like to receive training tips and / or special
offers by email, you will receive no more than 1 email per month
In relation to training support that you have requested.
Your privacy is very important to us, we will never share your information
We will only use your information within Computer Tutoring Limited, with the following
exceptions:
When credit card or Paypal payments are taken, details are processed via Paypal.
If we are under a duty to comply with any legal obligation to disclose or share your
personal data.
Where individuals have requested special offer emails or training hints and tips emails
their names and emails will be processed on www.mailchimp.com
We pass your details to our payment service provider, PayPal to validate credit/debit card
payment. We do not store your credit/debit card information. Please refer to PayPals privacy
policy for further information.
In accordance with the Act you can exercise the right to access or amend or request a deletion
of any information we hold about you. Please email any queries for the attention of Cindy
Cubbin: info@computertutoring.co.uk
We will where appropriate notify you by email of any changes made to our privacy policy and
these changes will also be posted on Computer Tutoring’s Privacy Policy Page.
Computer Tutoring does not store cookies on the users computer. However, third parties such as Google may use ad personalisation cookies when necessary.
Many websites and apps use Google services to improve their content and keep it free. When they integrate our services, these sites and apps share information with Google.
For example, when you visit a website that uses advertising services such as AdSense, including analytics tools such as Google Analytics, or embeds video content from YouTube, your web browser automatically sends certain information to Google. This includes the URL of the page that you’re visiting and your IP address. We may also set cookies on your browser or read cookies that are already there. Apps that use Google advertising services also share information with Google, such as the name of the app and a unique identifier for advertising.
Google uses the information shared by sites and apps to deliver our services, maintain and improve them, develop new services, measure the effectiveness of advertising, protect against fraud and abuse and personalise content and ads that you see on Google and on our partners’ sites and apps. See our Privacy Policy to learn more about how we process data for each of these purposes, and our Advertising page for more about Google ads, how your information is used in the context of advertising and how long Google stores this information.
Our Privacy Policy explains the legal grounds that Google relies upon to process your information – for example, we may process your information with your consent or to pursue legitimate interests such as providing, maintaining and improving our services to meet the needs of our users.
Sometimes, when processing information shared with us by sites and apps, those sites and apps will ask for your consent before allowing Google to process your information. For example, a banner may appear on a site asking for consent for Google to process the information that site collects. When that happens, we will respect the purposes described in the consent that you give to the site or app, rather than the legal grounds described in the Google Privacy Policy. If you want to change or withdraw your consent, you should visit the site or app in question to do so.
If ad personalisation is turned on, Google will use your information to make your ads more useful for you. For example, a website that sells mountain bikes might use Google’s ad services. After you visit that site, you could see an ad for mountain bikes on a different site that shows ads served by Google.
If ad personalisation is off, Google will not collect or use your information to create an ad profile or personalise the ads that Google shows to you. You will still see ads, but they may not be as useful. Ads may still be based on the topic of the website or app that you’re looking at, your current search terms or on your general location, but not on your interests, search history or browsing history. Your information can still be used for the other purposes mentioned above, such as to measure the effectiveness of advertising and protect against fraud and abuse.
When you interact with a website or app that uses Google services, you may be asked to choose whether you want to see personalised ads from ad providers, including Google. Regardless of your choice, Google will not personalise the ads that you see if your ad personalisation setting is off or your account is ineligible for personalised ads.
You can see and control what information we use to show you ads by visiting your ad settings.
Here are some of the ways you can control the information that is shared by your device when you visit or interact with sites and apps that use Google services:
Computer Tutoring takes your privacy seriously and collects essential information such as your name, email, and course preferences to facilitate our services. Additionally, we use cookies to personalise your experience and for Google Ads personalisation, which helps us deliver more relevant advertising to you.
We do not share your personal data, except for specific use-cases like payment processing via PayPal and sending you updates via Mailchimp, if you've opted in for those services. Our site may also use Google Analytics to improve user experience and features links to other websites. Please be aware that Google's Privacy Policy may differ from ours.
We do not store your credit/debit card details. You have the right to access, amend, or request deletion of your personal data by contacting us at info@computertutoring.co.uk.
By using our website, you consent to our use of cookies for the purposes outlined above.
For more details, please read our full Privacy Policy.
