Learn Outlook with Copilot in 90 Minutes - Part 4: Working Smarter with Copilot

Learn Outlook with Copilot in 90 Minutes - Part 4: Working Smarter with Copilot Overview

Learn how to get the most from Microsoft Copilot and Microsoft Outlook by using artificial intelligence to improve communication, productivity and decision-making. This practical 90-minute course focuses on advanced Copilot techniques, effective prompting strategies and real-world workplace scenarios that help delegates work more efficiently across Microsoft 365.

Many professionals ask questions such as "What can Microsoft Copilot do?", "How do I write better Copilot prompts?", "How do I use Copilot Chat?" and "How can Copilot help me work more efficiently?". This course provides practical answers through demonstrations, business scenarios and hands-on exercises.

Delegates will learn how to use Outlook across multiple devices, create effective prompts, refine AI-generated responses and use Copilot to draft communications, summarise information and generate workplace content. The course also explores how Copilot can combine information from Outlook, Teams and Microsoft 365 to improve productivity and support better decision-making.

Best practice guidance is included throughout, helping delegates understand the importance of reviewing AI-generated content, protecting sensitive information and using Microsoft Copilot responsibly in business environments.

What You'll Learn

• Copilot Fundamentals - Understand what Microsoft Copilot can and cannot do within Outlook and Microsoft 365
• Effective Prompting Techniques - Learn how to write prompts that generate accurate, relevant and useful AI responses
• Copilot Chat Skills - Use Copilot Chat to answer questions, analyse information and support workplace activities
• AI-Powered Communication - Draft emails, summaries and business communications more efficiently using Copilot
• Microsoft 365 Integration - Discover how Copilot works across Outlook, Teams and Microsoft 365 services
• Information Summarisation - Extract key points, actions and decisions from workplace information
• Responsible AI Usage - Understand security, privacy and governance considerations when working with AI tools

Outlook and Copilot Learning Pathway

This course forms Part 4 of our Learn Outlook with Copilot in 90 Minutes series. Each session can be attended independently, or combined to build a complete understanding of Microsoft Outlook and Microsoft Copilot for workplace productivity.

• Part 1 - Email Essentials and AI Productivity (90 Minutes)
• Part 2 - Calendars, Meetings and Collaboration (90 Minutes)
• Part 3 - Task Management and Personal Productivity (90 Minutes)
• Part 4 - Working Smarter with Copilot (90 Minutes)

Progress through all four parts to develop practical skills in Outlook email management, calendar scheduling, meeting collaboration, task management, personal productivity and Microsoft Copilot for Microsoft 365.

Key Skills You'll Gain

• Microsoft Copilot productivity skills
• Effective AI prompting techniques
• Copilot Chat usage
• AI-assisted communication
• Information summarisation
• Microsoft 365 productivity workflows
• Cross-application collaboration
• Responsible AI usage
• Workplace productivity optimisation
• Personal Copilot workflow development

Course Duration: 90 Minutes

Course Prerequisites

• Microsoft Outlook Experience - Familiarity with Outlook email, calendars and everyday workplace communication tasks
• Microsoft 365 Awareness - Basic experience using Microsoft 365 applications in a business environment
• Interest in AI Productivity Tools - An interest in improving productivity using Microsoft Copilot and AI-assisted workflows
• Microsoft Copilot Access - Access to Microsoft Copilot is beneficial for practical exercises but is not essential for attending the course
• Parts 1, 2 and 3 Recommended - Delegates will benefit from completing the earlier Outlook and Copilot sessions or having equivalent experience with Outlook and Microsoft 365

Complete Course Outline

• Microsoft Outlook Training Courses - Explore the complete Microsoft Outlook learning pathway covering email management, calendars, meetings, contacts, tasks and workplace productivity. View Microsoft Outlook Training Courses
• Learn Outlook with Copilot in 90 Minutes - Part 1: Email Essentials and AI Productivity - Learn how to manage email, improve communication and use Copilot to draft emails, summarise conversations and identify actions. View Part 1 of the Outlook and Copilot Series
• Learn Outlook with Copilot in 90 Minutes - Part 2: Calendars, Meetings and Collaboration - Learn how to schedule meetings, manage calendars, collaborate with colleagues and use Copilot to improve meeting productivity. View Part 2 of the Outlook and Copilot Series
• Learn Outlook with Copilot in 90 Minutes - Part 3: Task Management and Personal Productivity - Learn how to manage tasks, prioritise workloads and improve personal productivity using Outlook, Microsoft To Do and Copilot.
• Microsoft Outlook 365 Beginners Training Course - Build a strong foundation in Outlook email, calendars, contacts and workplace communication. View Outlook 365 Beginners Training Course
• Microsoft Outlook 365 Advanced Training Course - Develop advanced Outlook skills including automation, mailbox management, Quick Steps, rules and productivity features. View Outlook 365 Advanced Training Course

Training Locations and Delivery Options

This course is available online instructor-led, at client premises, and at selected training venues across the UK.

View training centres and venue information