Computer Tutoring Logo

Flexible Training Options

Choose a single focused 90-minute session, combine several sessions into a short course, or ask us about ongoing training support for your team.
  • Focused 90-minute sessions for specific skills
  • Grouped sessions to build a complete learning path
  • Ongoing support options for teams who need regular help
Tell us what you need

Tell Me More






First NumberPlusSecond Number  = 
Please enter the answer to prove that you are human and not a machine.

Testimonials

Abry Partners

"I thought it was excellent very relevant and tailor made!"

Take this Outlook course in other locations

Fancy taking this Outlook course at a location near you? Below are a few of our selected locations.

View this course in all locations

Learn Outlook with Copilot in 90 Minutes - Part 1: Email Essentials and AI Productivity

Learn Outlook with Copilot in 90 Minutes - Part 1: Email Essentials and AI Productivity Overview

Learn how to use Microsoft Outlook and Microsoft Copilot together to improve email management, workplace communication and personal productivity. This practical 90-minute course focuses on the essential Outlook skills used every day in modern organisations, helping delegates work more efficiently with email, attachments, folders, contacts and Microsoft 365 communication tools.

Many professionals ask questions such as "How do I use Copilot in Outlook?", "How can Copilot summarise emails?" and "How do I draft emails with Microsoft Copilot?". This course provides practical answers through demonstrations, real-world examples and hands-on exercises. Delegates will learn how Copilot can help create professional emails, rewrite messages to improve tone and clarity, summarise lengthy email conversations and identify important actions, responsibilities and deadlines.

Delegates will also discover how to improve email productivity in Outlook by organising messages more effectively, reducing time spent reading email threads and using AI-powered assistance to support everyday communication. Whether responding to customers, colleagues or management, delegates will learn how Outlook and Copilot work together to improve efficiency, consistency and decision-making.

Through practical workplace scenarios, delegates will develop skills in Outlook email management, AI-assisted communication, email summarisation, action tracking and effective prompting techniques. This course is ideal for Microsoft 365 users who want to take advantage of the latest Microsoft Copilot features while improving day-to-day productivity.

What You'll Learn

  • Microsoft Outlook Navigation - Understand the Outlook interface, Mail, Calendar, People and Tasks modules used in modern workplace environments
  • Email Management and Organisation - Create professional emails, manage attachments, organise folders and improve inbox productivity
  • Microsoft Copilot for Outlook - Learn how to use Copilot in Outlook to support communication, information management and workplace efficiency
  • AI Email Drafting and Rewriting - Discover how to draft emails with Microsoft Copilot, improve tone and generate professional responses more quickly
  • Email Conversation Summarisation - Learn how Copilot can summarise emails and extract the most important information from lengthy email threads
  • Action and Task Identification - Identify actions, responsibilities, deadlines and follow-up activities from email conversations using AI assistance
  • Copilot Prompting Techniques - Apply practical prompting strategies that produce more accurate, relevant and useful responses
  • Email Productivity Skills - Learn how to improve email productivity in Outlook using modern Microsoft 365 tools and best practices

Outlook and Copilot Learning Pathway

This course forms Part 1 of our Learn Outlook with Copilot in 90 Minutes series. Each session can be attended independently, or combined to build a complete understanding of Microsoft Outlook and Microsoft Copilot for workplace productivity.

Key Skills You'll Gain

  • Microsoft Outlook email management
  • Inbox organisation and folder management
  • Professional business communication
  • Microsoft Copilot for Outlook
  • AI-powered email drafting
  • Email rewriting and tone adjustment
  • Email conversation summarisation
  • Action and task extraction from email threads
  • Copilot prompting and productivity techniques
  • Microsoft 365 workplace productivity skills

Course Duration: 90 Minutes

Course Prerequisites

  • Microsoft Windows Experience - Comfortable using Windows applications, opening files and navigating common workplace software
  • Email Fundamentals - Basic experience sending, receiving and reading emails in any email application
  • Microsoft Outlook Access - Access to Outlook is recommended for practice exercises during and after the course
  • Microsoft Copilot Access - Access to Microsoft Copilot for Outlook is beneficial but not essential for attending the course

Complete Course Outline

Getting Started with Outlook

  • Outlook Interface Overview - Explore the Outlook workspace, understand navigation tools and learn how to access email, calendars, contacts and tasks more efficiently
  • Mail, Calendar, People and Tasks - Understand the purpose of each Outlook module and when to use them to improve organisation and workplace productivity
  • Classic Outlook vs New Outlook - Compare the key differences between Outlook versions and understand how modern Microsoft 365 features are delivered
  • Multi-Screen Productivity - Learn how to work across multiple monitors to manage email, calendars and meetings more effectively
  • Finding Copilot in Outlook - Discover where Copilot appears within Outlook and identify the AI features available for email management

Managing Email Efficiently

  • Creating Professional Emails - Write clear, concise and effective business emails that improve communication and reduce misunderstandings
  • Reply, Reply All and Forward Best Practices - Understand when each option should be used to maintain professional communication and avoid unnecessary email traffic
  • Attachments and Cloud Links - Learn how to share files securely using attachments and Microsoft 365 cloud links while maintaining version control
  • Message Recall and Corrections - Understand when email recall is available and how to recover from common email mistakes
  • Email Organisation and Folder Management - Create a logical filing structure that makes important messages easier to find and manage

Copilot for Email Productivity

  • AI Email Drafting - Use Copilot to generate professional email responses, saving time while maintaining consistency and accuracy
  • Email Rewriting and Tone Adjustment - Improve clarity, professionalism and readability by using Copilot to refine existing messages
  • Email Conversation Summarisation - Quickly understand long email chains by generating concise summaries of key discussions and decisions
  • Action and Follow-Up Identification - Use Copilot to identify tasks, deadlines, responsibilities and next steps from email conversations
  • Effective Copilot Prompting - Learn practical prompting techniques that produce more accurate, useful and context-aware AI responses

Hands-On Exercises

  • Email Creation Exercise - Create and send professional workplace emails using Outlook best practices
  • Copilot Drafting Exercise - Generate and refine emails using AI-assisted drafting techniques
  • Email Summary Exercise - Use Copilot to summarise a lengthy email thread and identify the most important information
  • Action Extraction Exercise - Extract actions, deadlines and responsibilities from a complex email conversation using Copilot
  • Microsoft Outlook Training Courses - Explore the complete Outlook learning pathway, from email management and calendar organisation to advanced productivity and Microsoft 365 integration. View Microsoft Outlook Training Courses
  • Microsoft Outlook 365 Beginners Training Course - Learn Outlook fundamentals including email management, folders, contacts, calendars, meetings and workplace communication skills for everyday business use. View Outlook 365 Beginners Training Course
  • Microsoft Outlook 365 Advanced Training Course - Develop advanced Outlook productivity skills including rules, automation, categories, advanced calendar management, task tracking and mailbox organisation. View Outlook 365 Advanced Training Course
  • Microsoft 365 User Training: Outlook and Teams Beginners - Learn how Outlook and Microsoft Teams work together for modern workplace communication, collaboration, meetings, file sharing and productivity. View Outlook and Teams Beginners Training Course

Training Locations and Delivery Options

This course is available online instructor-led, at client premises, and at selected training venues across the UK.

View training centres and venue information