Microsoft Outlook 2019 Training Course Beginners

Beginners Microsoft Outlook 2019 Course Overview

Like it or not, Microsoft Outlook is used throughout the world in millions of businesses as their email medium. In this course, you will use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customise message response options; and organise your emails.

What You'll Learn

• Navigate Outlook 2019 to read and respond to email
• Use the Address Book, and format and spell check new messages
• Attach files and insert illustrations to messages
• Customise read and response options
• Use flags, categories, and folders to organize messages
• Create and work with Contacts
• Create appointments and schedule meetings in Calendar
• Create and work with Tasks and Notes

Course Duration: 1 Day

Course Prerequisites

This is a Beginners training course and hence has a minimal of course prerequisites from each individual student. These are as follows:

• The ability to use a PC or Mac (Use of the mouse or equivalent interface device)
• Able to use the Internet and download files
• The use of a PC or Mac throughout the training day

Complete Course Outline

Getting Started with Outlook 2019

• Set up an email account
• Examine the Outlook screen
• Use the Navigation Pane and the Folders Pane
• Use Reading View
• Change screen magnification
• Navigate with the Ribbon
• Show and hide the Ribbon
• Customise Outlook 2019
• Use keyboard shortcuts
• Use the Tell Me feature to obtain help

Composing and Sending Email

• Create an email message
• Use the Auto-Complete list
• Check spelling
• Use signatures
• Save a message draft
• Format an email message
• Use stationery
• Insert online images into a message
• Request a read or delivery receipt
• Insert a hyperlink

Receiving Email

• Check for and read emails
• View unread messages only
• Reply to and forward a message
• Use and reply from the Reading Pane
• Preview attachments
• Save and open attachments
• Create automatic replies

Email Management

• Mark messages as unread
• Flag messages
• Use categories
• Arrange messages
• Delete messages
• Work with message folders
• Add a folder to Favourites
• Search for messages
• Save and print messages
• Manage junk mail
• Modify new mail notifications

Working with Contacts

• Add a new contact
• Assign a contact to a category
• Change contact views
• Delete a contact
• Create a contact group
• Send an email to a contact group
• Add a contact picture
• Create contact folders

Working with the Calendar

• Schedule an appointment
• Navigate the Calendar
• Modify appointments and set reminders
• Schedule a meeting and an event
• Schedule a recurring item

Other Related Courses

Microsoft Outlook 365 Training Course Beginners

Microsoft Outlook 365 Training Course Advanced

Microsoft Outlook and Teams 365 Training Course Beginners

Microsoft Outlook 2019 Training Course - Intermediate

Microsoft Outlook 2016 Training Course - Intermediate

Microsoft Outlook 2016 Training Course - Beginners

Post Course Resources

• Training notes & exercise files
• Online materials, video tutorials and shortcuts
• 3 Months post training support

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